Draft v1-draft for South African legal review. Not yet legally approved.
Vendra SA Terms and Conditions
About Vendra SA
Vendra SA is a digital marketplace that helps customers discover independent South African businesses across different markets, including FinanceFinder, TutorFinder, RideCompass, FrameFinder, InkFinder and FoodFinder. FoodFinder is one of these markets. These terms apply to your use of all Vendra SA markets. Operator: [Owner to provide: legal name, registration number if any, and address of the operator of Vendra SA]. Contact: mr.r@theaccountingprepclub.co.za.
Vendra and the listed businesses
The businesses listed on Vendra are independent. Vendra is not their agent, employer or partner, and does not provide, supervise or guarantee their services or products. A listing is not an endorsement or a recommendation.
Listing accuracy
Each business is responsible for the accuracy of its listing and for the services or products it provides. Listings are compiled from public sources and from the businesses themselves, and details such as prices, availability, areas served and qualifications may change. Licences, insurance and certificates show 'Not verified by us' unless we have checked a document. Always confirm important details directly with the business.
Contacting businesses and enquiries
You contact businesses directly by WhatsApp, phone, email, their website or social media, or by sending an enquiry form, which we forward to the business by email. Vendra does not respond on behalf of businesses and cannot guarantee that a business will reply.
Arrangements between you and a business
Vendra does not operate a checkout and does not take bookings, quotes, deposits or payments. Any quote, booking, payment, cancellation, refund or delivery is agreed directly between you and the business, under that business's own terms. Vendra is not a party to that agreement.
Featured and ordered listings
Some businesses are featured or shown first because Vendra has selected them for that market. This ordering is not a ranking of quality. If paid placements are introduced, they will be clearly labelled.
Claims, corrections and removal
Business owners can claim their listing, ask for corrections, or ask for it to be removed using the 'Claim, correct or remove a listing' form or by emailing us. We may ask for proof that you represent the business.
Acceptable use
You may not use the site to send spam, false or abusive enquiries, or unlawful content; impersonate anyone; copy or scrape listings in bulk; interfere with the site's security or operation; or generate fake views or clicks. We may block access or remove content that breaches these terms.
Consumer protection
Nothing in these terms limits any rights you have under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, POPIA or other South African law that cannot be excluded. Your consumer rights in respect of a service or product you buy are against the business that supplies it.
Limitation of responsibility
As far as the law allows, Vendra is not responsible for the services, products, conduct or information of listed businesses, or for losses arising from arrangements you make with them. This does not exclude liability that cannot lawfully be excluded, including liability for gross negligence.
Intellectual property
The Vendra SA site design and content are owned by Vendra SA. Business names, logos and media belong to the businesses concerned and are shown with their permission or from their public profiles.
Governing law and changes
These terms are governed by the law of the Republic of South Africa. We may update them; the version shown at the top of the page applies. [Owner to provide: confirm dispute-resolution wording with your legal adviser]